"This is the room," said Yoko, the hotel's top-rated concierge, who was known for her impeccable demeanor as she escorted guests that day. "Is there anything troubling you?" Yoko immediately noticed the guest's troubled expression and inquired. As the conversation progressed, it was revealed that the man had fallen into despair after experiencing job loss and divorce. Yoko, who prides herself on empathetic responses, was filled with a desire to console him...
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