In a small office with just one employee, even my wife was helping with clerical tasks. One day, we received a complaint from President Nagata of a construction company that was a client of ours. I wanted to apologize immediately, but unfortunately, I had another commitment that day. So, my wife, carrying a gift of sweets, went to apologize to the intimidating Nagata Construction. In the end, even the trusted male employee participated in humiliating my wife!